Description/Duties & Responsibilities
The City of Santa Clarita is recruiting for part-time, temporary, seasonal (PTS) employees to assist in distributing summer meals at the Old Town Newhall and Jo Anne Darcy Canyon Country library branches, as well as providing learning and enrichment programming before and after designated mealtimes.
The Lunch at the Library program provides free meals to kids and teens 18 and under with no restrictions on family income. The free meals must be eaten on site at the participating Library.
This position may work up to 20 hours per week, Monday – Friday from 11:00 a.m. – 3:00 p.m. Lunch at the Library runs from June 9, 2025 - July 25, 2025.
DUTIES AND RESPONSIBILITIES
• Greets and encourages patrons to participate in the Summer Reading program, Lunch at the Library, and answer questions regarding library services
• Provides customer service including greeting customers and answering basic inquiries regarding library hours, general location of library resources, and routine information about programs and services
• Registers patrons for the summer reading program, and distributes program information and incentives
• Maintains the overall clean and professional environment of the community room and kitchenette, and completes daily inspection forms for these areas
• Gathers and records statistics from library programs
• Assists with the organization, set-up, and clean-up of library facilities; assists staff with set up, room supervision, and program breakdown
• Ensures meal provider regulations are followed and all health code issues are reported to the appropriate supervisor
• Educates and assists program participants in proper food diversion practices
• Addresses issues and concerns with patrons as they arise
• Performs related duties as directed by a Library Assistant, Librarian, Senior Librarian, and/or Library Administrator
Education and Experience
• Experience working or volunteering in a library, providing customer service to the public or similar environment is highly desirable
• Bilingual in English/Spanish is highly desirable
• Any combination of education and experience that has provided the knowledge, skills, and abilities necessary will be considered
Knowledge and Abilities
• Knowledge of basic library services, practices and terminology, library equipment and resources, including a personal computer, and common reference tools
• Strong customer service skills and the ability to handle conflict, issues, and concerns
• Knowledge of methods and techniques of proper public desk and phone etiquette; English usage, spelling, grammar, and punctuation
• Knowledge of basic computer applications such as Microsoft Word, Excel, Outlook, spreadsheets, and databases
• Strong work ethic and the ability to behave ethically and professionally and exercise discretion and sound judgment
• Ability to perform a variety of clerical and office support duties of a general and specialized nature in support of library operations
• Ability to learn the organization, operation, and services of the library and outside agencies as necessary to assume assigned responsibilities
• Strong team player and the ability to work both independently and as part of a workgroup
• Strong interpersonal skills and the ability to establish and maintain effective working relationships
• Ability to make sound decisions within established guidelines and be a creative problem solver
• Ability to observe safety principles and work in a safe manner
• Ability to establish and maintain a variety of files and records
• Ability to lift, drag, and push files, paper, and documents weighing up to 25 pounds
Additional Information
An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.
All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and successful completion of a post-offer pre-employment physical which may include a drug screen and Physical Abilities Test, and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees.
In compliance with the California law, positions working with children are required to be mandated child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect.
As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.
In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.
PTS workers are at-will. Generally, PTS employees are limited to no more than 999 hours.
APPLICATION DEADLINE: Open Until Filled
The first review of applications will be on Monday, April 7, 2025.
The City of Santa Clarita is an Equal Opportunity Employer